Shipping & Returns

Shipping

We aim to dispatch orders received before 9am NZST during regular business hours on the same day. Orders received after 9am NZST, on weekends or public holidays are aimed to be dispatched the next business day.

Please be patient if there are any delays due to Covid postal delays, your tracking number will be notified to you and you will be able to keep track of progress.

During busy sale periods there may be a delay in dispatching your order due to an increase in order volumes.

If your order has not arrived within 10 working days please email us.

New Zealand

Shipping is calculated at checkout

International

Shipping is calculated at checkout

Returns and Exchanges

We are confident you will love your purchase from Kiwi Wraps but if it isn’t quite what you were looking for or you simply wish to return it, please contact us by email within five business days of receiving your item to arrange a return.

We will accept items for a store credit or refund provided the goods are received by us within 21 days of purchase date, they are unused and in their original packaging, accompanied by a receipt. Please note we cannot refund shipping costs should you change your mind.